Effective Date: May 25, 2018
UK Casting Limited ("we", "Casting Networks", "us" or "our") has a firm commitment to respect and protect the privacy of users of the Casting Networks website, castingnetworks.co.uk (the "Site").
For the purposes of the General Data Protection Regulation 2016/679 (“GDPR”) and any other applicable UK and European data protection laws (together with the GDPR the “European Data Privacy Laws”) the data controller is UK Casting Limited, whose registered office address is 11 Pilgrim Street, London EC4V 6RN.
The Site provides a range of content hosting and communication services, and seeks to connect actors, dancers, voice talent, and other artists (collectively, “Talent”) with talent agents, managers, casting directors, and other professionals rendering professional services in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professional Entities”; and along with Talent, “Industry Professionals”).
Special notice to Talent
There are practical considerations relating to the need for Industry Professional Entities to review certain personal information, and to contact Talent for casting purposes. By registering and creating a profile on the Site, you understand that you are affirmatively choosing to post personal information about yourself, including contact information, such as your phone number and e-mail address, as well as physically identifying information, such as your height, weight, hair, and eye color. You also have the option to post photographs, videos and other materials that may allow third parties to personally identify and locate you. This information may be viewable outside of the Site via web search engines, which are outside of our control. By registering as a Member of the Site and submitting any such information, you acknowledge and agree that such personal information may be revealed to other Site members and the public, and that you are aware of the risks inherent in so doing.
Special note about minors
Users under the age of 18 may monitor and modify their profile and personal information posted on the Site under the supervision of the Registering Adult.
Third party links
Types of information we collect
We may collect different types of information on our Site, including personal information, financial information, demographic information, and log data as each is defined below. Sometimes we collect combinations of all these types of information. In each case, it is indicated on the Site whether any personal or demographic data must be provided for you to access and use the requested service.
“Personal information” is information that may be used to identify you, or any other person to whom the information may relate, personally. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. Depending on where you are based, personal information may also include your Internet Protocol (IP) address and other information related to your computer. This may also include information about third parties, such as references or contacts (for example, a director or photographer with whom you have worked previously) that you provide to us if you have their express written consent to do so.
The collection and use of your personal information may be necessary for us to provide you with positive and customized experience on the Site, to provide you with a product or service, to communicate with you, or maintain our relationship with you. We do not collect your personal information unless you or someone who is expressly authorized by you (such as your agent or manager, or if you are under 18, the Registering Adult) chooses to provide it to us. We will tell you why we wish to collect the personal information when prompted on the Site.
You are not required to give us any personal information in order to read the content portions of our Site. However, please note that if you choose not to provide us with personal information, you may not be able to use certain functions and features of our Site.
We ask that you do not enter personal information into your profile, except in the fields provided for that information.
We will not collect sensitive information or “special categories of personal data” (as defined by the European Data Protection Laws) about you (such as information about your health or medical history; ethnic origin; political or religious beliefs; trade union, guild or other professional association memberships; sexual orientation; or criminal record) except where you have voluntarily provided it to us in the optional fields designated for that information or where its collection is required by law.
“Financial information” is information that you provide to us, including your debit or credit card number and related billing information. We require such financial information in order to process payment for the purchase of a product or service on the Site that you have requested. We also may require Talent to submit financial information in order to use and access the Site.
By submitting your financial information, you consent to our providing it to those Authorized Third Parties (as later defined) as necessary to support and process your transactions as well as your credit card issuer/banking institution for their purposes. Financial information is not copied or stored in our systems and is protected as it is processed (see “Security of Your Information”).
We ask that you do not enter financial information into your profile, except in the fields provided for that information.
“Demographic information” is information that you may submit or we may collect that is neither personal nor financial. This is information that is not unique to you in the sense that it refers to selected population characteristics, and may include but is not limited to your zip code, postal code, hometown, gender, user name, race or ethnicity, membership in professional guilds such as the Screen Actors Guild, your age, height and weight.
Online correspondence and communications
How we collect and use your information
We may collect and process the following personal information about you:
- Information that you provide by registering and/or creating or updating a membership account or a profile on the Site. This includes information provided at the time of registering to use our Site and/or any subsequent use of our Site, subscribing to our services, posting material or requesting further services. We may also ask you for information when you report a problem with our Site.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing or other internal purposes or otherwise and the resources that you access.
We will only use your personal information in the way and for the purposes we told you about when we collected it. We will not change the way in which your personal information is used unless we have your consent to do so.
We use your information, subject to applicable laws, in the following ways:
- to allow you to register and create a membership account and profile;
- to ensure that content from our Site is presented in the most effective manner for you and for your computer;
- to carry out our obligations arising from any contracts entered into between you and us;
- to deliver, provide or process payment for a product or service you have requested;
- to enable you to provide us with feedback, to contact us and for us to contact you;
- to administer promotions you enter such as a contest or sweepstakes;
- to allow your participation in interactive activities or features of our services, such as online discussion groups, communities, and surveys (where available on the Site);
- to send you communications of interest that you have requested, such as emails or text messages about Casting Networks, our products and services, targeted marketing, and promotional offers;
- to customize, measure and improve our products, services, content, and advertising, including generating internal reports about the use of our Site;
- to personalize your overall experience with Casting Networks; and
We use your personal information for the following key purposes:
- to contact you: subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to: notifications about our Services and other communications (including important news that could affect your relationship with us), communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;
- for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
- for our legitimate business interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations;
- for our business purposes: we may use your personal information to help us efficiently operate the Services, to count and recognise visitors to the website, to enable certain features on the website and for other purposes related to managing our business;
- for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.
The personal information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) and processed by our staff or suppliers operating in the United States and India both of which have less stringent data protection laws compared to those in Europe. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services including photo processing. By submitting your personal information, you agree to this transfer, storing or processing. Where appropriate, we use the standard contractual clauses in the form approved by the European Commission or we use Privacy Shield certified vendors or other third parties to protect your personal information when it is transferred outside the UK/EEA.
Some aspects of the Site, such as our searchable talent database, may enable third parties to see your personal information and to contact you. Profile information may be visible to other Industry Professionals or other third parties who are using the Site.
Casting Networks is not responsible for third party use of information that you post or otherwise make available through the searchable talent database or in public areas of the Site.
We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Cookies and other technologies we use
The Site may also contain web beacons (also called single-pixel gifs) that may be used to help deliver cookies from our Site and allow us to track the number of visitors who have visited those pages.
You can modify your browser settings to decline cookies or notify you when a cookie is set. However, if you choose to decline cookies, you may not be able to use certain interactive features of our Site. Note that you can always go back and delete cookies from your browser; however, that means that any settings or preferences controlled by those cookies will also be deleted and you may need to recreate them.
We may also include web beacons or cookies in promotional email messages so we can track whether messages have been opened and acted upon. Finally, we may use web beacons or cookies, or use third party analytic tools, to help us compile aggregate, anonymous statistical information (that is not associated with you as an individual) about the effectiveness of our Site’s operations or promotional campaigns.
Sharing of information with third parties
Casting Networks does not sell, rent or otherwise share your personal information to any third party for their direct marketing purposes unless we have obtained your prior express consent to do so. You may withdraw your consent to this sharing at any time without charge as explained below in “How to Opt-Out”.
By submitting your personal information to us, you agree that it, as combined with demographic information or Log Data, may be transferred or disclosed to certain third parties in your country and abroad under the following limited circumstances:
Authorized service providers
Aggregated, anonymized data
We may also share aggregated anonymous information about your use of the Site with Casting Networks’ clients, strategic partners, other Site visitors, and other third parties so that they can understand the kinds of visitors the Site has and how those visitors use the Site. We will keep information anonymous through encryption and pseudynomisation where possible.
To comply with law
We may disclose your personal information to any member of our group (the “Group Company”), which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
In addition, if Casting Networks or any Group Company should file for bankruptcy or merge with another company, or if Casting Networks or any Group Company should decide to buy, sell or reorganize some part or all of its business, we may be required to disclose your personal information to prospective or actual purchasers in accordance with applicable data protection laws.
A reminder about talent profiles
When you create or post a talent profile to the Site, that talent profile is stored on our servers in the United States. Once posted, your talent profile will be searchable in the UK, and all third parties in the UK with access to our searchable talent database (or copies thereof) will have access to your talent profile. Industry Professionals or other third parties with access to our searchable talent database may be located in countries whose data protection legislation may not be equivalent to the applicable data protection laws. For example, your talent profile may be viewed and accessed by Industry Professionals outside the EEA who have access to our searchable database. By making your talent profile searchable, you are expressly consenting to such transfers of your personal information.
We attempt to limit access to our searchable talent database to legitimate users such as Industry Professional Entities and law enforcement and national security agencies, but cannot guarantee that other third parties will not gain access to this database. We cannot control the use made of talent profiles by third parties who access such talent profiles while they are in our searchable database. You may make your profile inaccessible to such third parties from our talent database by cancelling your account at any time by following the instructions in “Cancelling your Account”.
We will use your personal information for marketing communications with your consent or where we otherwise have legitimate interests to send you these marketing communications. To stop receiving marketing communications or promotional offers from Casting Networks (including our newsletter) and our third party marketing partners, you may do any of the following:
- Go to the profile section of your account and update your communication preferences; or
- Submit your request in writing by mail or email email@example.com.
Your opt-out request will be processed within 10 business days.
How to access and update your information
Updating you profile information: To update your profile information, you will need to log in to your account. Once you are logged in, click on “Profile” to update your profile information.
Adding or transferring your profile from a talent agency or talent management company:
If you are a Talent and wish to add your profile to, or transfer your profile from a talent agency or talent management company, please submit your request in writing via email to firstname.lastname@example.org.
Cancelling your account: You may cancel your account at any time by emailing us at email@example.com or calling 001-323-462-8200, extension 353.
We make commercially reasonable efforts to restrict access to personal information to Casting Networks employees, contractors and agents including Authorized Third Parties, who need to know that information in order to operate, develop or improve our services. These individuals andAuthorized Third Parties are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution or other legal action, if they fail to meet these obligations.
Casting Networks uses an authorized third party to process its credit card payment transactions. When you place an order for a paid service at Casting Networks, your credit card information is protected through the use of encryption, such as the Secure Socket Layer ("SSL") protocol, which makes it difficult for your credit card information to be intercepted or stolen while being transmitted. Unfortunately, no security system can be 100% secure; accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect through the Site. Despite our efforts, there remains the possibility that information may be accessed, altered, disclosed, or destroyed due to an unauthorized security breach. In the event of a security breach, if our investigations indicate that there could be significant harm to you as a result of such unauthorized access or disclosure, we will promptly notify you and the proper authorities in accordance with applicable law(s).
Further, one of our primary services is providing you with a platform to display your talent profile widely to maximize your career opportunities. This environment presents a risk that unauthorized third parties will view your information.
We may deactivate your talent profile for security purposes, making it unsearchable in our database, if you have not logged onto the Site in more than 60 days. If this occurs, please contact customer service by emailing us at firstname.lastname@example.org or calling 001-323-462-8200, extension 353.
Retention of personal information
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal requirements. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements. Subject to this, when you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
European Data Privacy Rights
The European Data Privacy Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.
Transfer of personal information, international and other notices
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
If you have any concerns regarding how we are handling your personal information, please contact us. We will strive to deal with your concerns promptly. If you wish to complain about the handling of your personal information outside of the organisation, you have the right to raise a complaint with our supervisory authority, the UK Information Commissioner’s Office.
Contact us with comments or questions
UK CASTING LIMITED
C/O CASTING NETWORKS INC
ATTN CONSUMER SERVICES
3250 WILSHIRE BLVD STE 1800
LOS ANGELES CA 90010 USA